IT Support for Film, Media & Post-Production in South West London

IT that keeps up with the edit suite

Film, media and post-production work is unusually demanding on IT, and it fails in expensive ways. A workstation that can’t keep pace with a 4K multi-cam timeline doesn’t crash dramatically — it just stutters, drops previews and adds minutes to every task until a day’s cut has quietly leaked hours. Storage fills up mid-project, renders queue behind slow drives, and the machine that was fine last year now feels like it’s fighting you. We’ve spent more than 25 years fixing exactly these bottlenecks for creative and technical users across South West London.

Most of the wins are unglamorous but real. Moving active projects onto fast SSD and NVMe storage transforms ingest and playback; adding more memory stops timelines and effects previews from crawling. Where a studio has several editors, a proper wired network and shared storage means people pull from the same footage instead of copying terabytes back and forth over Wi-Fi. We look at how you actually work — your software, your footage formats, your delivery cycle — and recommend only the changes that will make a measurable difference, with an honest diagnosis and quote first.

The other half of the job is protecting what you’ve made. Footage and finished projects represent weeks of shooting, editing and grading, and a single drive failure can erase all of it. We set up layered backups with local and offsite copies so one dead disk, one stolen laptop or one corrupt card is an inconvenience rather than a disaster. And when something has already gone wrong — a failed RAID the night before a hand-off, a card that won’t mount — we assess it at the Putney workshop or onsite and tell you straight what’s recoverable before any work starts.

We work the way studios need us to: onsite at your edit suite when a problem needs hands-on the same visit, remote for the quick fixes, and in-store at Putney for drives and machines you’d rather drop in. If deadlines don’t move, your IT support shouldn’t be the thing that slows you down — talk to us about what you’re editing on.