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IT Support for Restaurants & Cafés in South West London

Practical IT for busy kitchens and front-of-house — from EPOS that stays up through service to reliable Wi-Fi, card payments and bookings you can count on.

Last updated: August 2026

IT support built around how a restaurant really runs

A café or restaurant lives and dies on its trading hours, and the technology behind the counter has to keep pace with a full house. When the EPOS locks up mid-service, the card terminal loses connection, or the Wi-Fi buckles under a room full of guests and staff devices, it costs you covers, takings and goodwill you can’t get back. We build and support IT that’s ready for the pace of hospitality, so front-of-house, the kitchen and the back office all keep moving.

Most of the problems we’re called out for come down to the network. Tills, card readers, kitchen printers, bookings tablets and guest browsing all share the same connection, and in older premises with thick walls or a basement kitchen, a single consumer router simply can’t cover it. We survey the site, put in proper Wi-Fi and mesh coverage where it’s needed, and configure a network that keeps your payments and EPOS traffic reliable and sensibly separated from the guest connection, so one busy device doesn’t drag everything down.

We also look after the hardware that never gets a day off: back-office PCs, receipt printers and the machines your rota, stock and accounts run on. And because security and shrinkage matter in a busy venue, we install CCTV covering till points, entrances and stockrooms that you can check from your phone whether you’re on the floor or off site.

With 25+ years’ experience and our workshop in Putney, we work the way hospitality needs us to — onsite when something’s down during service, or on a quick remote session for a software or settings fix. There’s no jargon and no pressure: we give you an honest diagnosis and a clear quote before any work goes ahead. Whether you’re a single café or a growing group of sites, get in touch and we’ll help you keep the tills ringing and the service smooth.

Common Challenges

IT Challenges in This Sector

EPOS that can't go down mid-service

When the till freezes during a Friday rush, orders stall and covers back up at the pass. Restaurants need EPOS terminals, receipt printers and kitchen displays that stay online and get fixed fast when they don't.

Wi-Fi that serves guests and the back office at once

Card readers, bookings tablets, staff devices and guest browsing all share the same connection, and older premises with thick walls kill the signal. One flat consumer router rarely keeps front-of-house and the office both running smoothly.

Card payments that keep taking money

A dropped connection to the card terminal means queues at the counter and takings you can't process. Payment devices, tills and the network behind them need to work together reliably every trading hour.

Bookings, kitchen and CCTV all on one network

Reservation systems, kitchen printers, back-office PCs and security cameras compete for bandwidth. Without a properly segmented, well-configured network, one busy device can slow everything else down.

25+ Years' Experience

A long track record supporting South West London homes and businesses.

Onsite, Remote or In-store

We fit around how you work — at your premises, over a secure remote session, or at our Putney workshop.

Honest, Plain-English Advice

Clear diagnosis and a quote before any work — no jargon, no surprises.

FAQ

Frequently Asked Questions

Do you support restaurants and cafés across South West London?

Yes. We’re based in Putney and cover Wandsworth, Richmond, Merton, Kingston and the surrounding boroughs. We work onsite for tills, Wi-Fi and cabling, and remotely for quicker software and settings fixes.

Can you help when our EPOS or card machine drops out during service?

We can. Many faults are network or configuration issues we can diagnose quickly, and where it’s a hardware or cabling problem we’ll come to you. Call us on 020 7610 0500 or send a message via WhatsApp and we’ll get you back trading.

Can you sort separate Wi-Fi for guests and staff?

Yes. We set up Wi-Fi and networks that keep guest browsing separate from your tills, card readers and back office, so a busy dining room doesn’t slow down your payments or bookings.

Do you install CCTV for restaurants and cafés?

We do. We install CCTV covering till points, entrances, the floor and stockrooms, set up so you can check in from your phone whether you’re on site or away.

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