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MacBook & Mac Repair in London

Specialist Mac Repairs from Apple-Experienced Technicians

4.8-star Google rating 25+ years experience 1000s of Macs repaired 90-day warranty on repairs Free collection & return

Last updated: August 2026

Overview

Mac repairs by technicians who know Apple inside out

Whether it's a MacBook Pro with a failed logic board, an iMac that won't boot, or a Mac mini with storage issues, we diagnose and repair Apple hardware properly — Intel and Apple Silicon alike. Repairs are carried out at our Putney workshop in South West London, with drop-off, collection and same-day options for many faults. You get a clear diagnosis and an itemised quote before any work starts, and we'll tell you honestly when a repair isn't worth the money.

MacBook Air, MacBook Pro, iMac, Mac Mini, and Mac Studio
Screen replacements, battery swaps, and keyboard repairs
Logic board diagnostics and component-level repairs
SSD upgrades and data recovery for all Mac models
Apple-experienced technicians Genuine & quality parts 90-day warranty
What you get

What every macbook repair job includes

90-day warranty

The work we carry out is covered by a 90-day warranty. If the same fault comes back inside that window, we put it right.

Free collection and return

We collect and return across South West London at no charge, so you do not have to make the trip to get your machine looked at.

Common parts held in stock

Screens, batteries, keyboards, RAM and SSDs for the models we see most are on the shelf at our Putney workshop, so the usual jobs are not waiting on a supplier.

Same-day turnaround is available on many jobs — ask when you book and we will confirm availability and any additional cost before we start.

From our workshop records

3,400+ MacBook repair jobs logged since 2009 — 23% of our current workshop intake. Median turnaround right now: 5 days, with 33% of invoiced jobs back within two.

Figures from PC Macgicians workshop records, updated August 2026.

Features

What's Included in Our Mac Repair Service

Expert Diagnosis

We use Apple-specific diagnostic tools to identify exactly what's wrong with your Mac before recommending repairs.

Apple-Experienced Team

Our technicians have extensive experience with Apple products and stay current with the latest Mac models and repair techniques.

Quality Parts

We use genuine Apple parts where available, or high-quality OEM alternatives that meet Apple's specifications.

Data Protection

Your files, photos, and documents are protected throughout the repair process. We can also help with Time Machine backups.

Fast Turnaround

Many Mac repairs can be completed same-day. More complex logic board repairs typically take 2-5 days.

Clear Pricing

You'll receive a detailed quote before any work begins. No hidden costs or surprise charges.

Process

How Our Mac Repair Service Works

Simple steps to get your problem solved quickly and professionally.

1

Contact Us

Call, WhatsApp, or book online. Describe the issue and we'll advise on the best course of action.

2

Diagnosis

We run comprehensive diagnostics to identify all issues and provide you with a clear, itemised quote.

3

Repair

Our technicians repair your Mac using the right tools, parts, and techniques for Apple hardware.

4

Testing & Return

We thoroughly test your Mac before returning it, ensuring everything works perfectly.

Testimonials

What Our Customers Say

Trusted by customers across South West London. Read what they have to say about our MacBook & Mac Repair in London service.

"My MacBook Pro had a failed logic board. PC Macgicians diagnosed the issue quickly and repaired it for half what Apple quoted. Excellent work!"

D

David Chen

Richmond

"Spilled tea on my MacBook Air. They cleaned it thoroughly, replaced the damaged keyboard, and recovered all my data. Can't recommend them enough."

S

Sophie Williams

Wimbledon

"My old 2015 iMac was running terribly slow. They upgraded it with an SSD and it's like a new machine. Should have done this years ago!"

M

Michael Brown

Clapham

In Depth

What to Expect

Prefer the quick version? The sections above cover most needs. Expand any topic below for more detail.

How we diagnose Mac problems

Mac diagnostics require specialist knowledge and tools. Here's how we approach it:

  • Apple Diagnostics and third-party tools to check hardware
  • Visual inspection for liquid damage indicators
  • Power circuit testing for charging and battery issues
  • Display and GPU testing for screen problems
  • Storage health checks including SMART data
  • macOS integrity verification and recovery options

We explain everything in plain English and give you options before starting any work.

Common Mac repairs we perform

These are the Mac repairs we handle most frequently:

Screen replacements

Retina displays for MacBook Air, MacBook Pro, and iMac. We handle the delicate process carefully to avoid damage.

Battery replacements

Swollen or depleted batteries in MacBooks. We use quality cells and calibrate properly after installation.

Keyboard repairs

Including the notorious butterfly keyboards. We can replace individual keys or entire top cases.

Logic board repairs

Component-level repairs for power issues, no display, and other board-level faults.

SSD upgrades

Upgrade older Macs with fast NVMe storage for dramatically improved performance.

MacBook Pro: the faults we see most

The Pro carries more heat, more power and a bigger battery than the Air, and its failure patterns follow directly from that:

Thermal throttling and constant fan noise

A Pro under sustained load — video, Xcode, large photo libraries — depends on clear vents and thermal compound that has not dried out. Once it has, the machine slows down under exactly the workload it was bought for, and the fans never settle.

Battery swelling

A swollen cell presses upwards against the trackpad, so the first sign is often a trackpad that clicks oddly or stops clicking altogether, or a case that no longer sits flat on a desk. This is a stop-using-it fault rather than a live-with-it one and wants replacing promptly.

Display cable and backlight failures

On 2016 and 2017 13-inch models a thin display flex cable passes over the hinge and wears with opening and closing. It shows up as uneven bright bands along the bottom of the screen, or a backlight that cuts out past a certain opening angle.

Discrete graphics faults

Pros fitted with a separate graphics chip can develop artefacts, distorted output, a black screen with the machine still running, or crashes under graphics load. These are board-level faults — there is no graphics card to swap in a MacBook.

Keyboard and top case work

Butterfly keyboards from the 2016 to 2019 era fail on individual keys and are famously sensitive to a single crumb. The later scissor keyboards behave far better, but any Pro keyboard takes a spill badly because of what sits directly beneath it.

USB-C and Thunderbolt port wear

When the charger and every accessory share the same handful of ports, wear and knocks accumulate. A machine that only charges when the cable is held at a certain angle is a port repair, not a cable to replace.

Apple has run service programmes covering some of these faults on specific models — the 13-inch display backlight programme, for example, ran to five years from first retail sale and has since closed. Eligibility depends entirely on the model and its age, so it is always worth checking with Apple before paying anybody, ourselves included.

MacBook Air: the faults we see most

The Air is thinner, cooler and simpler than the Pro, and it fails in a noticeably different set of ways:

Keyboard faults

The 2018 and 2019 Airs used the butterfly mechanism and inherited its problems — repeating keys, dead keys, keys that need a deliberate hit. Airs from 2020 onwards use a much more reliable scissor keyboard, though any Air takes a liquid spill straight through it.

Battery life falling off a cliff

Airs get carried everywhere and cycled hard. Once the cycle count catches up, runtime tends to collapse quickly rather than taper. A replacement battery is usually the cheapest way to make an otherwise healthy Air useful again.

Storage that is slow because it is full

A 128GB Air running macOS, iCloud sync and a photo library sits permanently near capacity, and a nearly full drive is a slow drive. On Airs from roughly 2013 to 2017 the blade SSD can be replaced with something larger and faster. From 2018 onwards the storage is soldered, so the answer is housekeeping and external storage instead.

M-series Airs have no fan at all

The M1, M2 and later Airs are entirely fanless, so noise from one is never a fan fault — it is coming from somewhere else, or the machine is not an Air. What they do instead is throttle quietly during long sustained work, which is designed behaviour rather than a fault.

Hinges, lids and cracked panels

Thin lids and full bags do not mix. Cracked panels, pressure marks across the display and lids closed onto a pen or a cable are routine Air repairs, and the panel is usually replaceable without touching anything else.

Liquid damage reaches the board fast

There is very little space between the keyboard and the logic board on an Air, so a spill arrives at the important parts almost immediately. How quickly the machine is powered down and brought in matters far more than how much went in.

For an out-of-warranty Air the economics are usually straightforward: a battery, keyboard or screen is well worth doing on a machine that still runs a current version of macOS, and much harder to justify on one that does not.

Apple Silicon Mac repairs

Apple Silicon Macs (M1 onwards) present unique repair challenges:

  • Integrated memory means RAM cannot be upgraded after purchase
  • Storage is soldered on most models, making SSD upgrades impossible
  • Software-based repairs and macOS reinstallation remain possible
  • Screen and external component repairs work normally
  • Data recovery requires specialist techniques for Apple Silicon

We're upfront about what's repairable on newer Macs and can advise on your options.

Not sure what you need? We're happy to help.

Pricing

Mac Repair Pricing

Starting from

£65

Mac repairs start from £65 for software issues. Hardware repairs are quoted individually based on the specific problem and parts required. We always provide a full quote before starting work.

Clear Pricing · 90-Day Warranty on All Repairs

FAQ

Frequently Asked Questions

Do you repair all Mac models?
Yes — MacBook Air, MacBook Pro (Intel and Apple Silicon), iMac, Mac mini and Mac Studio, from models dating back to around 2010 through to the current M-series machines. Desktops and laptops need different handling, and our guide to how iMac and MacBook repairs differ explains what changes between them.
Should I go to Apple or an independent repairer?
If your Mac is under warranty or covered by AppleCare+, talk to Apple first — third-party repair can affect that cover. Out of warranty, an independent workshop is usually faster and often cheaper, and we can keep repairing ‘vintage’ and ‘obsolete’ machines Apple no longer services. If your particular fault is one Apple handles better, we’ll say so before you spend anything.
How does your repair cost compare with Apple's out-of-warranty prices?
We deliberately do not reproduce Apple’s figures here. Apple quotes out-of-warranty repairs per model through its own estimate tool, confirms the final fee once the machine has been inspected, and revises those prices from time to time — so any number we printed would be out of date or wrong for your model. Get Apple’s estimate for your exact machine, then get ours, and compare like for like. What we can explain is where the difference usually comes from. Apple’s out-of-warranty repairs are largely assembly replacements: a whole top case for a battery or keyboard, a complete display assembly for a screen fault, a replacement logic board for a board fault. We repair at component level where the fault allows it — see logic board repair — which is where most of the saving sits, and it keeps soldered storage and the data on it. Two honest caveats: if the Mac is in warranty or covered by AppleCare+, go to Apple first, and some faults have been covered by Apple service programmes at no charge, so check eligibility before paying anybody.
The bottom of my MacBook Pro screen has bright patches, or the backlight cuts out when I open the lid
That pattern points at the display flex cable rather than the panel. On 2016 and 2017 13-inch MacBook Pros, thin cables run over the hinge to the display and wear each time the lid is opened and closed, producing uneven bright bands along the bottom edge of the screen or a backlight that fails beyond a certain opening angle. Apple ran a display backlight service programme for affected 2016 13-inch models, extended to five years from first retail sale, but that window has now closed — so on those machines it is a paid repair. Depending on what has actually failed it is either display work or backlight circuitry on the board, which is why we diagnose before quoting. Our screen replacement service covers the display side.
Do you repair iMacs and Mac Minis as well as MacBooks?
Yes, and the desktops have their own pages because what is serviceable on them is quite different. iMac repair covers display faults, hard drive and Fusion Drive replacement with an SSD — comfortably the biggest improvement you can make to an older one — no-power diagnosis, fan noise and memory, with free collection and return so you are not carrying a 27-inch machine across London. Mac Mini repair covers no-power diagnosis, storage and memory on the models that physically allow it, overheating and port faults, along with a plain answer on which Minis cannot be upgraded at all.
Will my files be safe during the repair?
Most repairs — screens, batteries, keyboards, charging ports — don’t touch your data at all. Where a repair does carry storage risk, such as logic board or liquid-damage work, we tell you first and can take a backup before starting where the machine allows it. If your Mac already won’t boot, our data recovery service can usually retrieve your files before repair work begins.
How much does MacBook screen replacement cost?
It depends on the model. Older MacBook Air screens start around £150, while Retina displays for newer MacBook Pros typically range from £250–£450. You’ll get an exact quote for your specific model before we order anything. See what to expect from a Retina display replacement or our screen replacement service for more detail.
How much does MacBook battery replacement cost?
Battery replacement typically ranges from £80 to £200 depending on the model — most MacBook Air batteries fall in the £100–£150 range, with larger MacBook Pro batteries at the upper end. You get an exact quote for your model before we order anything, and the service usually adds several years to a Mac that’s otherwise in good condition. Our guide on whether a battery replacement is worth it helps you decide.
My MacBook won't turn on — can you fix it?
Usually, yes. No-power faults range from a failed charger or battery through to board-level problems, and diagnosis differs between Intel and Apple Silicon machines — our MacBook won’t turn on guide covers what to check first. Faults on the board itself are handled by our logic board repair service.
Is my Mac worth repairing, or should I replace it?
Our rule of thumb: if the repair costs well under half the price of an equivalent replacement and the Mac still meets your needs, repair usually wins — a battery swap alone can add years to a MacBook, as our guide on when a battery replacement is worth it explains. We’ll give you a straight answer with the quote, including when we think replacement is the smarter spend. How quoting works is on our pricing page.
Can you recover data from a dead Mac?
In most cases, yes. Even when a Mac won’t boot we can often retrieve files using specialist tools — including from Fusion Drives and T2-era storage. One Putney customer’s MacBook Pro A1708 came in for a motherboard repair with full data recovery — files first, then the repair. See our data recovery service for how assessment works.
Can you fix a Mac that Apple says is 'vintage' or 'obsolete'?
Absolutely. We specialise in keeping older Macs running. While Apple may no longer support them, we can often source parts and perform repairs that extend the life of your Mac significantly.
What can't be repaired on Apple Silicon Macs?
On M-series Macs the memory is part of the chip and, on most models, the storage is soldered to the board — so RAM and SSD upgrades aren’t possible after purchase. Screens, batteries, keyboards, trackpads, ports and many board-level faults remain fully repairable. We’re upfront about what’s economic on newer machines before you commit to anything.
Do you use genuine Apple parts?
We use genuine Apple parts where available and appropriate. For some repairs, high-quality OEM parts offer the same performance at a lower cost. We’ll always discuss your options and preferences.
How long does a typical Mac repair take?
From our workshop records, the current median turnaround across all repairs is 3 days from booked in to ready. Simple software fixes can be quicker; screen and logic board work depends on parts availability. We confirm a realistic timeframe once we’ve diagnosed the Mac.
What MacBook faults do you repair most often?
We’ve logged over 3,400 Mac laptop repairs since 2009. The most common faults in our records: MacBooks that won’t power on, liquid damage — our second most common Mac fault, with over 390 cases — failing drives and storage, worn batteries, and cracked screens.

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