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Home & Business IT Support Visits in London

Expert Technicians at Your Door When You Need Them

Call 020 7610 0500 WhatsApp Us Get a Free Quote
5-star reviews 25+ years experience 1000s of visits completed

Last updated: July 2026

Overview

IT support that comes to your home or office

Some problems are easier to solve face to face. Whether it's home IT support — a computer that won't start, WiFi dead spots, a printer that refuses to print, a new machine to set up — or regular support for a small office, our technicians come to you. We visit homes and businesses across South West London, including Putney, Wandsworth, Wimbledon, Clapham, Chelsea, Southfields, Roehampton and Raynes Park, with same-day appointments often available.

Home IT support visits — computers, WiFi, printers, email
Office IT support and maintenance
Hardware repairs and upgrades
Network installation and troubleshooting
Same-day available Across South West London All tech problems
Home visits vs business support What to expect from a visit
Features

What's Included in Our Onsite IT Support

Experienced Technicians

Qualified professionals who can handle any tech problem you throw at them.

Fully Equipped

We carry tools, common parts, and diagnostic equipment to fix issues on the spot.

Flexible Scheduling

Appointments to suit you - mornings, afternoons, evenings, or weekends available.

Wide Coverage

Serving all of South West London including Wandsworth, Wimbledon, Putney, and beyond.

Clear Pricing

Transparent call-out charges and hourly rates. No hidden fees or surprises.

Business Contracts

Regular maintenance contracts for businesses needing ongoing IT support.

Process

How Onsite IT Support Works

Simple steps to get your problem solved quickly and professionally.

1

Book

Call or book online. Tell us about the problem and your preferred time.

2

Confirm

We confirm the appointment and expected cost before the visit.

3

Visit

Our technician arrives equipped to diagnose and fix your issue.

4

Resolve

Problem fixed, payment taken, and we're here if you need follow-up help.

Testimonials

What Our Customers Say

Trusted by customers across South West London. Read what they have to say about our Home & Business IT Support Visits in London service.

"Computer completely died on Sunday. They came out the same day and had it working again. Lifesaver!"

G

George Baker

Putney

"Use them for our small office IT support. Always professional, always solve the problem. Highly recommend for businesses."

A

Amanda Foster

Wandsworth

"Had a new NAS drive to set up and a printer that nobody could get working. They sorted both in one visit. Efficient and very knowledgeable."

M

Michael Chen

Wimbledon

In Depth

What to Expect

Prefer the quick version? The sections above cover most needs. Expand any topic below for more detail.

Home visits vs business support

We support both home users and businesses — here's how each typically looks:

Home support

Home IT support visits: single fixes, new device setup, broadband and WiFi problems, printers, and unhurried help for family members — at your kitchen table rather than down a phone line.

Small business support

Scheduled maintenance, multi-device environments, printer and network setup, and staff machine configuration.

Emergency callouts

When something critical stops working and you need someone there quickly — we prioritise urgent requests.

One-off projects

Office moves, new server or NAS installation, CCTV or smart device setup, and infrastructure work.

Whatever the job, we'll give you a clear quote before any work begins.

What to expect from a visit

A typical onsite visit follows a straightforward pattern:

  • We confirm the appointment time and expected duration
  • Technician arrives with tools, common parts, and diagnostic equipment
  • We assess the problem and explain what we find
  • Work is carried out with your agreement on cost
  • Everything is tested before we leave
  • You get a brief summary of what was done and any follow-up recommendations

If a repair needs parts we don't have on the day, we'll return or collect the device — whichever is easier for you.

Not sure what you need? We're happy to help.

Call us or Get a free quote
Pricing

Onsite Support Pricing

Starting from

£90

Onsite visits are charged at £90 per hour, including travel within South West London. Business contracts available for regular support needs.

Request a Quote View All Pricing

Clear Pricing · 90-Day Warranty on Repairs

FAQ

Frequently Asked Questions

How quickly can you come out?
Same-day visits are often possible, especially for emergencies. Standard bookings are usually within 1-2 days. We’ll always try to accommodate urgent requests.
Do you charge for travel time?
The hourly rate includes travel within South West London. For locations further afield, we may add a small travel supplement which we’ll confirm when booking. How quoting works is explained on our pricing page.
What does a home IT support visit cover?
Almost anything you’d struggle with at home: computers that won’t start or have slowed to a crawl, WiFi dead spots and broadband problems (see our WiFi setup service), printers, email across your devices, new computer setup and data transfer, and patient help if you just want things explained properly. One visit can cover several small jobs — plenty of customers keep a list for us.
Which areas do your home visits cover?
We cover South West London from our Putney base — the full list is in the coverage grid on this page. Home IT support in Wandsworth is one of our most requested areas, along with Putney, Wimbledon and Clapham. Further out? Call us — any travel supplement is confirmed before we book anything.
When is remote support the better and cheaper option?
When the problem is software: viruses, email trouble, slow performance, updates, or configuration. A remote support session starts from £35, usually within the hour, with no call-out fee — we’ll suggest it first where it genuinely fits. Hardware faults, cabling, WiFi coverage and anything physical needs a visit.
What if you can't fix it on the spot?
Some repairs need parts or workshop time. We’ll diagnose on site and explain your options. If the device needs to come to us, we handle collection and return.
Do you support businesses?
Yes, we provide regular IT support to many small businesses. We can arrange scheduled maintenance visits, priority response, and retainer agreements.
Do you install CCTV, video doorbells and smart home devices?
Yes — alongside general IT support we install home CCTV, smart video doorbells, and smart home devices such as lighting, heating and voice control. We can set these up during a visit for homes and small offices across South West London.

See all frequently asked questions

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How to Budget for IT as a Small Business

A practical framework for budgeting small business IT — hardware refresh, backup, security and support — plus how to avoid false economies that cost more later.

How to Choose an IT Support Provider

How to choose an IT support provider: the questions to ask, realistic response times, local vs national, contract vs pay-as-you-go, and the red flags.

Coverage

Service Areas

We provide Home & Business IT Support Visits in London across South West London

Wandsworth Chelsea Chiswick South Kensington Streatham Wimbledon Putney Clapham Balham Tooting Battersea Kingston Fulham Hammersmith Barnes Belgravia Brixton Earls Court Kensington Mortlake Nine Elms Raynes Park Richmond Roehampton Southfields West Brompton Westminster
View all service areas

Need a Technician to Visit?

Book an onsite visit for expert IT support at your home or business. Same-day available.

Call 020 7610 0500 WhatsApp Us Get a Free Quote
Same day service available
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Expert Technicians