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Onsite IT Support in Kensington | PC Macgicians

Professional onsite it support services in Kensington. Proudly serving from our Putney shop (SW15) - free collection within 5 miles

12-22 minutes from our shop Same day service available Diagnostic & quote 4.8/5 (93 reviews)
Local Service

Onsite it support in Kensington

Kensington W8’s period townhouses and mansion-block flats often span several floors, creating IT setups that are more complex than they look — routers struggling to reach upper rooms, printers that worked until a Windows update, home offices and shared networks needing proper configuration. We visit W8 directly from our Putney workshop, typically within 24–48 hours. Onsite diagnosis is usually faster than remote troubleshooting for physical hardware and network issues: we see the layout, test the signal, and resolve the problem in one session rather than iterating blind. Common calls from Kensington include WiFi coverage across multi-floor properties, printer connectivity after OS updates, and new device setup for households juggling MacBooks, Windows machines, and smart-home equipment. We handle mixed environments without preference for one platform over another. Parking in W8 is manageable with advance planning, and we factor that in. For full service scope, see our onsite IT support page. For local logistics, see our Kensington area page. To book, contact us or call 020 7610 0500.

Based in Putney (SW15), supporting Kensington — 12-22 minutes away.

How we help you with Onsite it support in Kensington

  • Home visits for personal tech support
  • Office IT support and maintenance
  • Hardware repairs and upgrades
  • Network installation and troubleshooting

Common onsite it support issues we fix in Kensington

  • Computer won't start
  • Hardware repairs and upgrades
  • Network and WiFi installation
  • New computer setup
  • Data transfer and migration
  • Printer and peripheral setup
  • Business IT maintenance
  • Server and NAS installation

Getting onsite it support support in Kensington

We offer flexible support options for Kensington customers. 12-22 minutes from our shop, making it quick and easy to get help when you need it.

  • Onsite visits: We come to you in Kensington for convenient on-location support
  • Remote support: Fast help for software issues and diagnostics without leaving your home
  • Collection or drop-off: Free collection available, or drop off at our Putney shop (SW15)

Local note: Parking in Kensington can be limited — remote support or collection may be more convenient. Outside the congestion zone, making onsite visits straightforward.

Frequently Asked Questions About Onsite It Support in Kensington

How quickly can you come out?

Same-day visits are often possible, especially for emergencies. Standard bookings are usually within 1-2 days. We'll always try to accommodate urgent requests.

Do you charge for travel time?

Our call-out fee covers travel within South West London. For locations further afield, we may add a small travel supplement which we'll confirm when booking.

What if you can't fix it on the spot?

Some repairs need parts or workshop time. We'll diagnose on site and explain your options. If the device needs to come to us, we handle collection and return.

Do you support businesses?

Yes, we provide regular IT support to many small businesses. We can arrange scheduled maintenance visits, priority response, and retainer agreements.

How do you provide Onsite it support in Kensington?

We offer onsite Onsite it support visits in Kensington, just 12-22 minutes from our Putney base. Remote Onsite it support support is available for software issues, diagnostics, and setup assistance. We can collect your device from Kensington for workshop repairs with free collection within 5 miles. You can also drop off at our Putney shop (SW15) for easy access.

How quickly can you help with Onsite it support in Kensington?

We're 12-22 minutes from Kensington, enabling fast response times. Remote support can start immediately for software-based issues. For collection services, we can often collect in the morning and return the same day for standard repairs. Onsite visit availability depends on our schedule, but we prioritize urgent requests and can often accommodate same-day or next-day appointments.

What Onsite it support issues are common in Kensington?

In Kensington, with its Period townhouses and local character, we commonly see: • Whole-home connectivity and performance management • Business device reliability and patching Local tip: Collection often saves time where parking and loading are restricted

Is parking difficult for Onsite it support visits in Kensington?

Parking can be challenging in this area. For your convenience, we offer free collection or you can drop off at our Putney shop where parking is easier. Remote support is also available, eliminating travel concerns entirely.

Which areas of Kensington do you cover for Onsite it support?

We cover all of Kensington for Onsite it support services. This includes W8 postcode areas. We serve areas around High Street Kensington and Kensington Olympia stations.

Can you work around office hours for Onsite it support in Kensington?

Absolutely. We know Kensington professionals have demanding schedules. We offer remote support that can be scheduled during work hours or after. Evening and weekend onsite visits are available for your convenience. We also offer collection and drop-off services to minimize disruption to your workday.

How Onsite it support Works

  1. 1
    Book — Call or book online. Tell us about the problem and your preferred time.
  2. 2
    Confirm — We confirm the appointment and expected cost before the visit.
  3. 3
    Visit — Our technician arrives equipped to diagnose and fix your issue.
  4. 4
    Resolve — Problem fixed, payment taken, and we're here if you need follow-up help.

What's Included

  • Home visits for personal tech support
  • Office IT support and maintenance
  • Hardware repairs and upgrades
  • Network installation and troubleshooting
View Full Onsite it support Details
Coverage

Serving Kensington & Surrounding Areas

Travel Time

12-22 minutes from our Putney shop

Service Modes

Onsite, Remote, Collection, Drop-off (Putney)

Parking

Limited

Congestion Zone

Outside congestion zone

Postcodes Covered

W8

Who We Serve in Kensington

Residential

Professionals and home workers

Business

Residential and professional services around Kensington High Street

What to Expect

  • Initial Contact

    Quick phone or remote assessment to understand your needs

  • Service Arrangement

    Onsite visit , collection/drop-off , or remote support — we'll choose the best option for your situation

  • Clear Quote

    Upfront pricing before any work begins — no surprises

  • Completion & Support

    Work completed, tested, and brief aftercare guidance provided

Local Considerations

Parking

Limited parking — remote support or collection may be preferable

Congestion Zone

Outside congestion zone — no additional charges for onsite visits

Postcodes Covered

W8

Nearest Stations

  • High Street Kensington
  • Kensington Olympia

Nearby Landmarks

  • Holland Park
  • Kensington Gardens

Property types we serve in Kensington: Period townhouses, Mansion flats and Modern apartments. Common issues we see include whole-home connectivity and performance management.

Kensington is an established support route from our Putney workshop

Free collection or easy drop-off at our Putney shop

Helpful Guides

Onsite it support Tips & Guides

Need Onsite it support in Kensington?

Get expert help today. We're just 2.6 miles away with same-day service available.

Shop Hours: Monday–Friday 10:00–18:00, Saturday 10:00–17:00  |  Location: Putney, SW15