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Virus & Malware Removal London | PC & Mac | Same-Day Clean & Protect

Complete Malware Removal and Security Protection

Call 020 7610 0500 WhatsApp Us Get a Free Quote
5-star reviews 25+ years experience 1000s of infections removed

Last updated: February 2026

Overview

Get rid of viruses, malware, and spyware for good

Computer running slowly? Seeing strange pop-ups? Worried about hackers? We remove all types of malware including viruses, trojans, spyware, adware, and ransomware. Then we secure your system to prevent future infections.

Virus, trojan, and worm removal
Spyware and adware cleanup
Ransomware recovery assistance
Security software setup and configuration
Same-day removal Data protection Security setup included
Signs your computer may be infected Common types of malware How to stay protected
From our workshop records

1,400+ virus and malware removal cases handled across our repair history since 2009.

Figures from PC Macgicians workshop records, updated August 2026.

Features

What's Included in Our Virus Removal Service

Complete Scan

We use multiple professional tools to find and identify all malware on your system, including hidden threats.

Full Removal

We remove all viruses, malware, spyware, and potentially unwanted programs from your computer.

System Cleanup

We clean up any damage caused by the infection and optimise your system for better performance.

Security Setup

We install and configure antivirus software to protect you from future infections.

Browser Cleanup

We remove malicious browser extensions, reset hijacked settings, and clear tracking cookies.

Security Advice

We'll show you how to stay safe online and avoid common threats in the future.

Process

How Our Virus Removal Service Works

Simple steps to get your problem solved quickly and professionally.

1

Assessment

We analyse your computer to identify all infections and understand the extent of the problem.

2

Removal

Using professional tools, we remove all malware and clean up any damage to your system.

3

Protection

We install security software and configure your system to prevent future infections.

4

Education

We explain what happened and give you tips to stay safe online.

Testimonials

What Our Customers Say

Trusted by customers across South West London. Read what they have to say about our Virus & Malware Removal London | PC & Mac | Same-Day Clean & Protect service.

"My laptop was completely unusable with pop-ups everywhere. They cleaned everything up and now it runs perfectly. Also showed me how to avoid problems in future. Excellent service!"

K

Karen Hughes

Wimbledon

"Got hit by ransomware and thought I'd lost everything. They removed the infection and helped me recover most of my files from backups I didn't even know I had. Lifesavers!"

T

Tom Richardson

Clapham

"Someone installed fake antivirus on my mum's computer. PC Macgicians removed it all, installed proper protection, and explained everything clearly. Very patient and professional."

P

Priya Sharma

Tooting

In Depth

What to Expect

Prefer the quick version? The sections above cover most needs. Expand any topic below for more detail.

Signs your computer may be infected

Watch out for these warning signs:

  • Computer suddenly running very slowly
  • Pop-up ads appearing, even when not browsing
  • Programs opening or closing on their own
  • Browser homepage or search engine changed
  • Unfamiliar icons or programs on desktop
  • Security software disabled or won't run
  • Strange messages demanding payment
  • Friends receiving spam from your email

If you notice any of these, it's worth getting your system checked.

Common types of malware

Understanding what you're dealing with:

Viruses and Worms

Self-replicating malware that spreads between computers. Can corrupt files and slow down systems.

Trojans

Malware disguised as legitimate software. Often creates backdoors for hackers to access your system.

Spyware and Keyloggers

Secretly monitors your activity and captures passwords, banking details, and personal information.

Ransomware

Encrypts your files and demands payment for the decryption key. Prevention is critical.

Adware and Browser Hijackers

Displays unwanted ads and redirects your browsing. Annoying and can lead to worse infections.

How to stay protected

Prevention is better than cure. Here's how to stay safe:

  • Keep Windows and all software up to date
  • Use reputable antivirus software
  • Be cautious with email attachments
  • Don't download software from untrusted sources
  • Use strong, unique passwords for each account
  • Enable two-factor authentication where possible
  • Maintain regular backups of important files
  • Be wary of 'too good to be true' offers online

We can help set up proper protection and teach you safe computing habits.

Not sure what you need? We're happy to help.

Call us or Get a free quote
Pricing

Virus Removal Pricing

Starting from

£55

Virus and malware removal starts from £55. Complex infections or ransomware recovery may cost more. We'll assess the situation and provide a quote before starting work.

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Clear Pricing · 90-Day Warranty on All Work

FAQ

Frequently Asked Questions

How do I know if my computer has a virus?
Common signs include: slow performance, unexpected pop-ups, programs opening on their own, browser homepage changes, new toolbars, frequent crashes, high network activity, and files going missing. If you notice any of these, contact us for a check.
Can you remove ransomware?
We can remove the ransomware infection and help secure your system. File recovery depends on the specific ransomware variant. Sometimes files can be decrypted, but prevention and backups are the best protection.
Will I lose my files during virus removal?
In most cases, no. We take great care to preserve your data while removing infections. However, some malware can damage or encrypt files. We always assess the situation first and advise you on any risks.
What antivirus do you recommend?
For most users, Windows Defender combined with good browsing habits is sufficient. For additional protection, we recommend Malwarebytes Premium or Bitdefender. We can install and configure whatever suits your needs.
How can I prevent future infections?
Keep Windows and software updated, use strong unique passwords, be cautious with email attachments and downloads, don’t click suspicious links, and maintain regular backups. We’ll give you personalised advice based on your situation.
Do Macs get viruses?
Yes, Macs can get malware. While less common than Windows infections, Mac malware including adware, trojans, and even ransomware does exist. We remove malware from both Mac and Windows computers.
I keep getting pop-ups saying my computer is infected — is that real?
Usually those pop-ups are the scam itself, not a genuine warning. Fake ‘your computer is infected, call this number’ messages are a common tactic to frighten you into ringing a bogus support line or installing something harmful — never call the number and never let anyone remote in. Bring the machine to us and we’ll check whether there’s a real infection or just scareware, and clean it either way.
If I've been hit by ransomware, should I pay?
Our strong advice is not to pay if it can be avoided — paying funds the criminals and offers no guarantee of getting your files back. Bring the machine in and we’ll assess it: depending on the ransomware and whether you have a backup, recovery may be possible without paying. This is the clearest reason of all to keep good backups — they turn a ransomware attack from a disaster into an inconvenience.
Is it safe to keep using my computer if I think it's infected?
Better not to, especially for anything sensitive like online banking or entering passwords — an active infection may be logging what you type or capturing your accounts. Disconnect it from the internet if you can, stop using it for anything important, and get it checked. The sooner it’s cleaned, the less chance of accounts being compromised or the infection spreading further.
Will you need to wipe my computer to remove a virus?
Not usually. Most infections can be removed with your data intact — a full wipe is a last resort, not a first step. Occasionally a deeply embedded infection makes a clean reinstall the safest option, and if so we back up your data first and explain exactly why. Our default is always to clean and save, not to wipe.

See all frequently asked questions

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Coverage

Service Areas

We provide Virus & Malware Removal London | PC & Mac | Same-Day Clean & Protect across South West London

Wandsworth Wimbledon Putney Clapham Balham Tooting Battersea Richmond Fulham Hammersmith Barnes Belgravia Brixton Chiswick Dulwich Ealing Earls Court Forest Hill Holland Park Kensington Ladbroke Grove Marylebone Mayfair Mortlake Nine Elms Notting Hill Penge Roehampton Shepherds Bush Soho South Kensington South Norwood Streatham Sydenham Thamesmead Upper Norwood Warwick Avenue West Ealing West Kensington Westminster
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Computer Infected? Get Help Now

Don't let malware compromise your data and privacy. Contact us for fast, professional virus removal across South West London.

Call 020 7610 0500 WhatsApp Us Get a Free Quote
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