Hardening a Charity's Laptop Fleet for Cyber Essentials Plus
A national charity needed its laptop fleet encrypted, patched and audit-ready for Cyber Essentials Plus. We hardened it centrally via …
Computer Repair Case Studies in London
Real repair stories and outcomes from PC Macgicians.
A few recent fixes that show how we diagnose, repair, and recover devices.
OneDrive to Google Drive Migration for a Chromebook User
A South West London customer left OneDrive before renewal. We migrated all their files and photos to Google Drive and verified everything …
Gaming laptop freezing and failing to boot — a dying drive, fixed with an SSD in Putney SW15
An Asus ROG gaming laptop in Putney SW15 kept freezing and wouldn't boot. The cause was a failing hard drive, not software. We moved it to …
Persistent printer paper jams fixed with an onsite repair in Wimbledon SW19
A customer in Wimbledon SW19 had a printer jamming on almost every page. We traced it through the paper path, serviced the rollers, and …
Printer & Scanner Setup in London
Wimbledon
Onsite Bambu fleet service in Kensington W14: melted hotend and chute repair
A Kensington W14 business runs a small fleet of Bambu printers. We serviced them onsite — a melted P2S hotend, an H2D chute assembly repair, …
Onsite Wi-Fi: installing access points with a PoE switch in Putney SW15
A Putney SW15 customer bought their own Wi-Fi access points to fix patchy coverage. We installed them, added a PoE switch to power them …
Microsoft 365 and business email on a new domain in Wimbledon SW19
A small business in Wimbledon SW19 needed professional email on its own domain. We set up Microsoft 365, verified the domain, and configured …
Installing Wi-Fi boosters for a stubborn dead spot in Putney SW15
A customer in Putney SW15 had bought Wi-Fi boosters to fix one persistent dead zone. We installed and configured them onsite — and explain …
Garden Office Wi-Fi via a Wired Access Point in Wandsworth SW18
A Wandsworth SW18 garden office had a wired line but no Wi-Fi. We added a TP-Link Wi-Fi 6 access point on the existing cable for reliable …
Lenovo laptop pop-up infection clean and health-check baseline in Putney SW15
Lenovo laptop in Putney SW15 with persistent pop-ups. We removed the underlying browser-policy hijack, restored the system to a clean …
Garden-office Wi-Fi on an existing wired link in Wandsworth SW18
A Wandsworth SW18 customer had a wired line to a garden office but no Wi-Fi out there. We fitted a TP-Link Wi-Fi 6 access point on it rather …
ThinkPad X1 Carbon ex-employer secure wipe and personal-OS setup in Putney SW15
ThinkPad X1 Carbon in Putney SW15 inherited from a previous employer needed a complete wipe and clean Windows install. We did a secure wipe, …