Family online safety: parental controls set up across a whole household in Mortlake SW14
Parental controls in Mortlake SW14 kept getting bypassed. We layered router filtering with Microsoft Family Safety and Apple Screen Time in …
Computer Repair Case Studies in London
Real repair stories and outcomes from PC Macgicians.
A few recent fixes that show how we diagnose, repair, and recover devices.
Patchy home Wi-Fi that new routers couldn't fix in Wimbledon SW19
A Wimbledon SW19 home tried extenders, mesh and a new router — Wi-Fi still patchy. The fault was radio congestion, not hardware. Fixed …
Lenovo ThinkPad no-POST BIOS firmware recovery in Putney SW15
Lenovo ThinkPad wouldn't POST after a failed BIOS update. At our Putney SW15 workshop we reprogrammed the SPI flash chip with verified …
Dell WD25 dock not detecting two monitors — fixed in Balham SW12
A Balham SW12 home office had a new Dell WD25 dock that charged the laptop but wouldn't drive either new monitor. We fixed the configuration …
Care Provider Website and Local SEO Build in Mitcham CR4
Case study: fast Hugo website, local SEO and ongoing support for a CQC-regulated home care provider in Mitcham CR4 serving South London …
League Platform Build for a Canadian Basketball Association
Case study: Laravel league-management platform — fixtures, results and standings — built remotely from London for a basketball association …
MacBook Air Won't Start Into macOS — Failed SSD, Putney SW15
A MacBook Air in Putney SW15 wouldn't start into macOS. We diagnosed a failed internal SSD, fitted a replacement drive and reinstalled macOS …
HP All-in-One Powers On But No Display in Fulham SW6
An HP all-in-one in Fulham SW6 powered on to a black screen. We found software at fault, not a dead panel, rebuilt the OS and kept Windows …
Hardening a Charity's Laptop Fleet for Cyber Essentials Plus
A national charity needed its laptop fleet encrypted, patched and audit-ready for Cyber Essentials Plus. We hardened it centrally via …
OneDrive to Google Drive Migration for a Chromebook User
A South West London customer left OneDrive before renewal. We migrated all their files and photos to Google Drive and verified everything …
Custom Desktop Freezing at 100% Disk Fixed in Barnes SW13
A custom desktop in Barnes SW13 sat at 100% disk usage and froze after 30 minutes. We traced it to a failing SSD and fitted a new drive with …
Dell Laptop Broken Hinge and Palmrest Repaired in Putney SW15
A Dell laptop in Putney SW15 had a cracked palmrest and stiff hinges. With no replacement parts made for the model, we repaired the chassis …