Overview
This Fulham repair involved an Acer Aspire V3 with a complete charging failure. The customer had already tested multiple chargers before visiting us.
Symptoms
- Battery percentage would not increase
- Charging light did not behave normally
- Device only worked intermittently on mains power
Diagnosis
Bench testing confirmed the adapters were fine. The fault was traced to the laptop’s DC power jack, which had worn contact points and could not maintain a reliable connection.
Fix
We replaced the damaged power jack using a matching part from stock, then tested charge cycles, connector fit, and thermal stability under load.
Result
Charging function was restored and the laptop was returned the same day.
Prevention / Tips
Avoid pulling the charger cable at an angle and replace loose adapters early to reduce stress on the DC jack.