Overview
This Putney case involved an Asus X501U with a display fault that prevented normal use.
Symptoms
- Distorted or blank screen output
- Intermittent image behaviour
- Laptop functional but visually unusable
Diagnosis
External output testing indicated the graphics path was healthy, isolating the fault to the laptop display panel.
Fix
We replaced the faulty screen, reseated all display connections, and tested brightness, resolution, and colour stability.
Result
The laptop returned with a fully working display suitable for daily work.
Prevention / Tips
Use a protective sleeve during transport and avoid pressure on the lid to reduce panel stress.