Choosing between a new and a refurbished MacBook Pro screen in Tooting SW17
A Tooting SW17 customer needed a MacBook Pro screen replaced. We quoted both a brand-new panel and a cosmetically marked used one, and …
Computer Repair Case Studies in London
Real repair stories and outcomes from PC Macgicians.
A few recent fixes that show how we diagnose, repair, and recover devices.
HP All-in-One Powers On But No Display in Fulham SW6
An HP all-in-one in Fulham SW6 powered on to a black screen. We found software at fault, not a dead panel, rebuilt the OS and kept Windows …
When a BIOS flash won't recover a Lenovo and the chip has to be replaced in Kensington W8
A Lenovo in Kensington W8 wouldn't POST after a failed BIOS update. Recovery flashing couldn't revive it, so the firmware chip itself was …
A 27-inch iMac still slow after an SSD replacement in Putney SW15
A 27-inch iMac in Putney SW15 was still slow six months after an SSD upgrade. We replaced the drive under warranty, then traced it to a …
Hardening a Charity's Laptop Fleet for Cyber Essentials Plus
A national charity needed its laptop fleet encrypted, patched and audit-ready for Cyber Essentials Plus. We hardened it centrally via …
OneDrive to Google Drive Migration for a Chromebook User
A South West London customer left OneDrive before renewal. We migrated all their files and photos to Google Drive and verified everything …
Custom Desktop Freezing at 100% Disk Fixed in Barnes SW13
A custom desktop in Barnes SW13 sat at 100% disk usage and froze after 30 minutes. We traced it to a failing SSD and fitted a new drive with …
Dell Laptop Broken Hinge and Palmrest Repaired in Putney SW15
A Dell laptop in Putney SW15 had a cracked palmrest and stiff hinges. With no replacement parts made for the model, we repaired the chassis …
ASUS ROG Gaming Laptop Freezing and Won't Boot — Putney SW15
An ASUS ROG gaming laptop in Putney SW15 kept freezing, then stopped booting into Windows. We traced it to a failing hard drive and moved …
Gaming laptop freezing and failing to boot — a dying drive, fixed with an SSD in Putney SW15
An Asus ROG gaming laptop in Putney SW15 kept freezing and wouldn't boot. The cause was a failing hard drive, not software. We moved it to …
Lenovo Mini Desktop RAM Upgrade to 32GB — Putney SW15
A Lenovo mini desktop in Putney SW15 struggled with multitasking. We upgraded it to 32GB of RAM — the right fix for the slowdown, at a …
Persistent printer paper jams fixed with an onsite repair in Wimbledon SW19
A customer in Wimbledon SW19 had a printer jamming on almost every page. We traced it through the paper path, serviced the rollers, and …
Printer & Scanner Setup in London
Wimbledon