HP All-in-One in-place OS repair vs reinstall decision in Wimbledon SW20
HP All-in-One in Wimbledon SW20 failing to boot. Hardware was healthy. We tried in-place OS repair first to preserve the user's setup, then …
Computer Repair Case Studies in London
Real repair stories and outcomes from PC Macgicians.
A few recent fixes that show how we diagnose, repair, and recover devices.
HP desktop tower clean Windows install after boot failure in Fulham SW6
HP desktop tower in Fulham SW6 failing to boot into Windows. Hardware tested healthy, OS unrecoverable. We did a clean Windows install with …
HP laptop palmrest, lid and screen replacement after impact damage in Barnes SW13
HP laptop in Barnes SW13 with extensive impact damage — cracked palmrest, damaged lid, broken screen. We sourced matched replacement parts …
MacBook Pro hinge-cable display fault diagnosed and assembly replaced in Putney SW15
MacBook Pro in Putney SW15 with a display that only worked at certain lid angles. We diagnosed the worn display flex cable, replaced the …
Acer laptop battery replacement after no-charge fault in Putney SW15
Acer laptop stopped holding charge in Putney SW15. We confirmed the battery had failed (not the charger or DC jack), fitted a replacement …
Dell laptop screen replacement after external-display test in Putney SW15
Dell laptop in Putney SW15 with a damaged display. We verified the GPU and cables were healthy by driving an external monitor, then fitted a …
iMac 21-inch photo backup and clean macOS reinstall in Putney SW15
iMac 21-inch in Putney SW15 needed an OS refresh with the user's photo library preserved. We imaged the photos to USB, ran a clean macOS …
iMac 21-inch 1TB SSD upgrade and full data migration in Putney SW15
iMac 21-inch in Putney SW15 upgraded from a slow Fusion Drive to a 1TB SSD with full data migration. Clean macOS install, complete user-data …
Asus laptop blue-screen loop diagnosed as failing drive then SSD upgrade in Putney SW15
Asus laptop in Putney SW15 stuck in a freeze and blue-screen loop. We confirmed the cause was a failing storage drive and fitted a 240GB SSD …
Lenovo laptop Wi-Fi 'connected, no internet' software fix in Barnes SW13
Lenovo laptop in Barnes SW13 connecting to Wi-Fi but unable to browse. We worked through the network stack methodically, identified the …
Asus laptop slow taskbar and load times full health check in Putney SW15
Asus laptop in Putney SW15 had become unusably slow — taskbar icons taking ages to load. We ran a full health check, identified the …
MacBook Pro 15-inch macOS and firmware upgrade in Putney SW15
MacBook Pro 15-inch in Putney SW15 needed the latest supported macOS plus firmware update. We identified the maximum supported version, …